I have submitted my document for sale but I’d like to make some changes. What do I do?
If you’d like to amend a recent submission, please contact a member of GNTX team directly on +61 1300 308 257 and we’ll make the changes you require
How do I zip a document?
. To zip your document:
- Press and hold (or right-click) the file or folder
- Select (or point to) ‘Send to’, and then select Compressed (zipped) folder
Why do I have to zip my document?
A word document may contain embedded macros that make it easier for GNTX server to be hacked. Zipping a document serves as a quarantine to protect the server.
Can I cancel my membership?
Membership can be cancelled at any time with written notice. GNTX will require up to 30 days to administer a member’s exit from the system. No cancellation charges will be levied but the annual subscription cannot be refunded.
When do I receive my revenue on a sale?
GNTX will credit the revenue to the Members account within 60 days of the sale. GNTX requires this period to reconcile the transaction against the Member Organisation’s agreement and to deduct GNTX commission.
When another member purchases one of my documents how am I informed?
At the time of the sale, the Member Organisation’s nominated user will receive an email informing them of the sale. This email will detail the revenue they will receive for the sale and the commission payable to GNTX.
What do I get for my service fee?
Once the membership fee is paid and the invitation to login issued, the users will be allowed to access, buy and sell documents for the duration of the annual membership (ie one year). This fee also includes ongoing general administrative tasks, for example, member queries. No additional up-front fees are applied for posting a document
Is GNTX a free service?
Membership of GNTX is subject to an annual membership fee and commission payments based on use. The annual fee covers account management and administration, user support and marketing activities to expand the membership to increase the scale and scope of content available, as well as the number of potential buyers. During the application process members
How do I become a member of GNTX?
Membership is a multi-part process, the first step of which is to register your interest in being a member of GNTX. This initial registration will require you to provide your contact details, including an email address.
Once the application is received a GNTX team member will be in contact with you within 24 business hours to guide you through the sign-up process which requires you to complete an application
What is the connection between Nuffield Group and GNTX?
GNTX has been developed by GNTX Asia-Pac Pty Ltd in partnership with Nuffield Consultants Pty Ltd. Nuffield Group is an umbrella name for the people and the work conducted by one or both entities.