I have submitted my document for sale but I’d like to make some changes. What do I do?
If you’d like to amend a recent submission, please contact a member of GNTX team directly on +61 1300 308 257 and we’ll make the changes you require
How do I zip a document?
. To zip your document:
- Press and hold (or right-click) the file or folder
- Select (or point to) ‘Send to’, and then select Compressed (zipped) folder
Why do I have to zip my document?
A word document may contain embedded macros that make it easier for GNTX server to be hacked. Zipping a document serves as a quarantine to protect the server.
When do I receive my revenue on a sale?
GNTX will credit the revenue to the Members account within 60 days of the sale. GNTX requires this period to reconcile the transaction against the Member Organisation’s agreement and to deduct GNTX commission.
When another member purchases one of my documents how am I informed?
At the time of the sale, the Member Organisation’s nominated user will receive an email informing them of the sale. This email will detail the revenue they will receive for the sale and the commission payable to GNTX.
I’m worried about cyber-attacks. How secure is the site?
Several methods are employed to protect GNTX web site against hacking. GNTX is a secure site encrypted with Secure Socket Layers (SSL) and the site loads through a proxy cloud service including a firewall. Strong passwords are enforced for all accounts and the files are stored in a separate cloud server to the web site
How is the selling price set?
GNTX is an online marketplace. It is important to both the buyer and seller that documents are priced competitively in the context of other documents with similar content. Guidelines will be provided to subscribers which will allow a member to nominate a preferred price. GNTX administration team will review these expectations and either agree or
How is the overall quality of the service maintained?
GNTX has implemented an administration process which includes a review of your document to ensure it is original content that meets an acceptable standard of quality and accuracy. This is to ensure GNTX maintains a reputation as a source of high-quality information. This also upholds our members’ reputations. GNTX retains the right to refuse to
I’m registered Member, how do I upload a document?
Members will not be allowed to publish their own documents. GNTX Administrators will do this for you once you have uploaded it to them for checking. There is an online form to fill out which provides all the basic information GNTX Administrators require to put your document up for sale.
Email: thehubadmin@nuffieldgroup.com or call +61
What commission does Nuffield Group charge for selling my document?
There is no charge to publish a document in GNTX portal. GNTX charges a 20% commission on each sale which may increase for specific documents if the member has used additional support services available. An example of an additional service is the redacting service.